Automation Metrics Now Accurately Reflect the Selected Date Range

BH Automation

An issue was resolved where the date range filter on individual automation metrics pages calculated open and click rates regardless of when emails or texts were initially sent, which could cause rates to appear above 100%.

What This Fix Means

The metrics calculator now scopes both sends and their associated engagement (opens and clicks) to the selected date range. Open and click rates will always display as a number between 0% and 100%, accurately reflecting campaign performance for the period you're analyzing. No action is required. Simply select a date range on any individual automation's Metrics page to see the updated results.